Description

“For many small and growing businesses, first rate customer service can often be the key factor between success and failure. This book shows small businesses how to develop winning service programs that keep the customers coming back and leave the competition in the dust! Learn how to: create and embrace customer service mission statement, train employees, identify customer service problems and empower your employees. Packed with real life success stories!”

Quantity in Basket: none
Code: 50995
Price: $9.95
Shipping Weight: 0.00 pounds